El Balcon de las Americas - Sawgrass

Reviews about El Balcon de las Americas - Sawgrass

• 5 / 5

  By Eddie De leon
  I'm a fan of going out to eat and if I'm ever in the area I'll make it a point to come to this place again. Good atmosphere and excellent customer service are just compliments to the very delicious meals.
  January 26, 2017
• 3 / 5

  By Maryna Antonova-Suarez
  I've been getting food there once in a while for over a year. The food is usually good. However, when I call to order and they say it's 15 minutes wait, I end up waiting additional 15-20 minutes when I go to pick up my order. My experience was awful. I've had to wait for food longer then promised and when I've got home I discovered that part of my order was missing! I called the place and was told to come and pick it up. It's a 20 minutes drive for me, so I said I'd like the missing part to be delivered to me. I was told there was no delivery, when on the website it says that they deliver. Usually in such situations good places offer you to come another day and get the same order for free as a compensation for your time. Not this place. They refused to do so. I'm not coming back ever! Very upset
  September 01, 2016